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Frequently Asked Questions

Get to know more about us and our services.

  • How do I get to studio?
    Groove is located at 262 Waterloo Centre #03-30A Singapore 180262. The nearest MRT station is Bras Basah which is less than 3 min walk from Exit E. The next nearest MRT station is Bencoolen Exit B, followed by Rochor, Bugis or City. Parking facilities are available at the HDB carpark at the centre itself or road side URA parking or nearby buildings like Fortune Centre.
  • How do I get my digital code to enter the studio
    Please note that our studio is managed by a digital door lock and there is no receptionist available. For classes, the instructor will be around to open the door. Kindly wait at the entrance area if you are early. For practice, a temporary door code will be provided via email at least 2 hours before practice time.
  • Is there a changing room available?
    We have an area for changing within the studio.
  • Are there washrooms and bathing facilities available?
    Washroom is available outside the studio, within the same level in the same building. There are no bathing facilities available.
  • What should I prepare for class?
    Pole classes: Please prepare stretchable shorts with a sporty tank top or crop top. Aerial classes: Please prepare stretchable fitting clothes that cover the back of your knees, armpits and torso, such as a sporty top with leggings or long tights. Exotic Dance classes: Please prepare comfortable wear such as tank top with shorts/tights/leggings and a pair of knee pads. For dance heels, ensure that there are straps and the soles are clean. Please bring your own water and towel.
  • What personal information are needed and what will they be used for?
    Please refer to our Privacy Policy for more details. Please write in to us at enquiry@groove.com.sg if you need any clarifications.
  • What if I miss my class?
    Students may choose to do make up for any lesson of any course that students have taken before or a lower level lesson. Write in to enquiry@groove.com.sg at least 5 days before the date you wish to do make up. Students may make up for up to 1 lesson for 4-lesson courses; and up to 2 lessons for 6-8 lesson courses. Students may request for make up class arrangement within the same term of the course, subjected to the Studio’s approval. The Studio reserves the rights to refuse any make up class arrangement. The Studio does not guarantee availability of make up classes, thus we encourage you to commit to the lesson dates signed up you have signed up for. You can also replace one missing class with 2 hours of practice session.
  • What if I want to change/withdraw from my course?
    For in-studio courses, please write in to enquiry@groove.com.sg to request for change or withdrawal on medical grounds (subject to approval) at least 5 days in advance from the course start date. For course that has already been confirmed or started, an admin fee of $20 will be imposed if the change of course to another course/slot/next intake of course is effected by student under any reason (regardless of medical, travel or work plans). There shall be no withdrawal once the course is confirmed, however, the student could look for her replacement by emailing the details of the replacement to enquiry@groove.com.sg and there is an admin fee of $20. For online classes, please write in to enquiry@groove.com.sg to request for change or withdrawal of class at least 8 hours in advance from class start time.
  • Are there any trial classes I may attend before signing up for a course?
    We hold monthly trial classes. Please write in to us at enquiry@groove.com.sg to be informed of any upcoming trial dates.
  • Do you provide private class?
    Yes, we do. Please write in to us at enquiry@groove.com.sg for private classes.
  • I have no dance background, can I join Exotic Dance courses?
    Our Beginner/Level 1/Open courses are suitable for students with no dance background. For levels 2 or above, we strongly encourage you to complete Beginner/Level 1/Open before going on to the next level.
  • I have taken some Pole / Aerial / Dance courses from other schools before. At which level of the courses should I continue with you?
    Please write in to us at enquiry@groove.com.sg and we will assist you from there.
  • Is studio rental available?
    Yes, studio rental is available. Please write in to us at enquiry@groove.com.sg and we will assist you from there.
  • Do you host private parties such as hen's night and birthday?
    Yes we do. Please write in to us at enquiry@groove.com.sg and we will assist you from there.
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