About Courses / Practices
How do I book a course and make payment?
- Go to Courses page.
- Click “BOOK HERE” and you will be directed to our Courses calendar.
- You can search via keyword or filter via course category to find the course you wish to attend.
- After selecting the course, you can proceed to make a booking from there.
How do I book practice and make payment?
- Go to Courses page.
- Click “BOOK HERE” and you will be directed to our Courses calendar.
- Click “Practice”, you can search for the practice slot you wish to attend via the calendar.
- After selecting the practice, you can proceed to make a booking from there.
What are the payment methods available?
- PayNow
- Credit Cards (email to enquiry@groove.com.sg for credit card payment)
Where can I get my user account?
- If you are a first time user of our website, you would not have a user account yet.
- Simply book your first practice/course and you will receive a user account automatically which you can use for future bookings.
What if I miss my class?
- Please check our Courses calendar and look for the class that you wish to do make up at.
- Students may choose to do make up for any lesson of any course that students have taken before.
- Write in to enquiry@groove.com.sg at least 5 days before the date you wish to do make up.
- Students may make up for up to 1 lesson for 4-lesson courses; and up to 2 lessons for 6-8 lesson courses.
- Students may request for make up class arrangement within 1 month from the end of current course, subjected to Groove Dance School’s approval.
- Groove Dance School reserves the rights to refuse any make up class arrangement without prior notice.
- Groove Dance School does not guarantee availability of make up classes.
What if I want to change/withdraw from my course?
- For in-studio courses, please write in to enquiry@groove.com.sg to request for change or withdrawal on medical grounds (subject to approval) of course at least 5 days in advance from course start date.
- For course that has already been confirmed or started, an admin fee of $20 will be imposed if the change of course to another course/slot/next intake of course is effected by student under any reason (regardless of medical, travel or work plans). There shall be no withdrawal once the course is confirmed, however, the student could look for her replacement by emailing the details of the replacement to enquiry@groove.com.sg and there is an admin fee of $20.
- For online classes, please write in to enquiry@groove.com.sg to request for change or withdrawal of class at least 8 hours in advance from class start time.
Are there any trial classes which I may attend before I decide to sign-up for an entire course?
- We hold monthly trial classes.
- Please keep a look our for our trial classes via our Courses calendar and IG/FB.
What if I want to change my practice?
- Kindly write in to enquiry@groove.com.sg at least 1 day in advance to request for change of practice subject to a payment of 20% of the practice fee.
- Admin fee of 20% based on total practice fee applies for transfer to another person under any reason (regardless of medical, travel or work plans). The details of the replacement to be emailed to the Studio before the start of the practice session.
Do you provide private classes?
- Yes we do.
- Please write in to us at enquiry@groove.com.sg for private classes.
I have no dance background at all. Can I join your Exotic and Lap Dance courses?
- Our Beginner/Level 1/Open courses are suitable for students with no dance background at all.
- For levels 2 or above, we strongly encourage you to complete Beginner/Level 1/Open before going on to the next level.
I have taken some Pole / Aerial / Dance courses from other schools before. At which level of the courses should I continue with you?
- Please write in to us at enquiry@groove.com.sg and we will assist you from there.
About Studio
How do I get to the studio?
- Groove is located at 195 Pearl’s Hill Terrace #01-01 Singapore 168976.
- For ladies who are driving or taking a cab to the studio, please note that the GPS might sometimes bring you to an old gate of the building that our studio is at. This old gate is permanently locked and you cannot enter from there.
- Please refer to our Location page for more information on directions to our studio.
How do I get my digital door code to enter the studio?
- Please note that our studio is managed by a digital door lock and there is no receptionist available.
- For classes, the instructor will be around to open the door. Kindly wait at the entrance area if you are early.
- For practice, a temporary door code will be provided via email at least 2 hours before practice time.
Is there a changing room available?
- We have a lounge room next to the studio room for changing clothes.
Are there washrooms and bathing facilities available?
- Washrooms are available outside the studio room, within the same building.
- There are no bathing facilities available.
About Parties / Studio Rental
Do you have studio rental available?
- Yes we do.
- Please write in to us at enquiry@groove.com.sg and we will assist you from there.
Do you host private parties such as hen's night and birthday?
- Yes we do.
- Please write in to us at enquiry@groove.com.sg and we will assist you from there.
Others
What should I prepare for class?
- Pole classes: Please prepare stretchable shorts with a sporty tank top or crop top.
- Aerial classes: Please prepare stretchable fitting clothes that cover the back of your knees, armpits and torso, such as a sporty top with leggings or long tights.
- Exotic Dance classes: Please prepare comfortable wear such as tank top with shorts/tights/leggings.
Please bring along dance heels or regular strappy heels and knee pads if you have.
Kindly ensure that the heels have clean soles. - Please bring your own water and towel.
I understand that my personal information will be collected for booking of courses. May I know what information are needed and what will they be used for?
- Please refer to our Privacy Policy for more details.
- Please write in to us at enquiry@groove.com.sg if you need any clarifications.